Privacy
Last updated 2026-11-14. TradeExamPro is run by Tech Shepherd LLC.
What we collect
- Practice tests: you can start without an account. Your answers are sent to our server to be graded and are not kept against you. Free practice is limited, so we count graded answers (see Accounts and purchases below).
- Your progress: your running score for each practice test, your recent mock exam results and your weakest topics are kept in your own browser (local storage). If you are signed in they are also saved with your account, so they follow you to other devices, and they are deleted when you delete the account. Signed out, nothing is sent to us, and clearing your browser data removes it.
- Feedback you send: your message, the page it was sent from, the question it is about, your email address if you choose to give one, your browser type, and a daily scrambled value derived from your network address that lets us stop floods of spam without keeping the address itself.
- Anonymous counts: we count how often each page, practice test and upgrade prompt is used, by day, language and the kind of site a visit came from (for example a search engine). These counts hold no names, addresses, cookies or account details, and they cannot be tied back to a person.
- Server logs: our hosting provider, Cloudflare, processes requests (including IP addresses) to deliver and protect the site.
What we do not do
No advertising trackers, no selling of data, and no cookies for advertising or tracking. The cookies we do set are listed under Accounts and purchases.
How feedback is used
To fix questions, decide which exams to add, and reply to you if you asked for a reply. Feedback is emailed to the site owner and stored in our database.
Accounts and purchases
What we store: your email address, how you signed in (email code, Google or Apple), your passes and exam tickets, a reference to each payment, how many free answers you have used, and whether you asked for study reminders.
Payment details: Stripe takes your payment on its own page. We never see or store card numbers.
Sign-in with Google or Apple: we receive only your verified email address.
Cookies we set: one that keeps you signed in, one that counts your free answers, and short-lived ones while you sign in or check out. None are used for advertising or tracking.
Study reminders: only if you turn them on in your account. We then use your email address to send a short reminder when you have not practised for a few days (at most one every four days, and three in a row until you practise again). Each email has a one-click unsubscribe link, and you can also turn them off on the Account page.
Free-answer limits: we also count free answers by a scrambled value made from your network address and the month. We do not keep the address itself.
Deleting your data: use Delete my account on the Account page, or email support@tradeexampro.com. Records of a payment may be kept by Stripe as the law requires.
Your choices
Email support@tradeexampro.com to ask for a copy of feedback you sent or to have it deleted.